We strive to provide excellent service to our guests. In order to do so, we have updated our Cancellation, No-Show and Late Appointment policy. Cancellations and No-Shows leave gaps in our schedules that cannot be filled without timely notice and prevent us from being able to accommodate other guests waiting for their appointments.
You Must Provide At Least:
• 48-hours notice is required to confirm or cancel all appointments
Guests who cancel their appointments without proper notice or do not show up for their reserved appointment times are considered a “No-show”. Must call salon during salon hours or click on the link sent by email from Foster Glorioso Salon to confirm appointment. If you have not confirmed appointment within 48 hours, appointment is not guaranteed. You will receive a call from the salon to rebook your service.
24 hour cancellation fee:
If you cancel within 24 hours, a fee equal to 50% of the missed service(s) will be posted to your salon account. Accumulated fees must be paid prior to booking any future appointments.
Same day cancellation:
If you cancel on the day of your service, you will be required a fee equal to 100% of the missed services.
If you No-Show for a scheduled appointment, you will be required a fee equal to 100% of the missed services. You will also be required from that point forward to prepay in full for any future services booked.
Please call us if you think you will arrive late for your reserved appointment time. If possible, we will try to adjust our schedule. However, it is possible we may ask you to reschedule your visit to another day if it interferes with another client’s appointment time.