CANCELLATION POLICY & PRICE INCREASE
EFFECTIVE JULY 2, 2019
I strive to provide excellent service. Therefore, I must enforce a cancellation policy. Unfortunately,
cancellations or now show appointments leave gaps in my schedule that I cannot fill without timely notice.
Client Please Provide At Least
– 48-hours PRIOR notice to cancel your appointment and avoid cancellation fees
This ensures a free cancellation and allows other clients to book
24 hour Cancellation fee
If you cancel within 24 hours of your appointment, a fee equal to 50% of the missed service(s) will be collected over the phone, by credit card at time of cancellation.
SAME DAY CANCELLATION or NO SHOW
We do understand that life throws us curveballs sometimes.
However, guests who cancel their appointments without proper notice or do not show up for their reserved appointment times are considered a “NO SHOW.” A cancellation fee equal to 100% of the missed service(s) will be collected over the phone, by credit card at time of cancellation. No exceptions and future appointments cannot be booked until cancellation fee is paid.
Please CALL THE SALON at 212-929-2938, if you think you will arrive late for your reserved appointment time. If possible, Monique will try to adjust her schedule. However, it is possible we may ask you to reschedule your visit to another day if it interferes with another client’s appointment time. If your lateness cannot be adjusted to Monique’s schedule, 50% of your booked services will be charged, by credit card on the same day.
No exceptions and future appointments can be booked until cancellation fee is paid.
If you need to cancel an appointment, PLEASE CALL THE SALON via the salon main phone number, 212-929-2938, during salon hours.
If you would like to confirm your appointment, you can call the salon main number or click on the link sent by email from Foster Glorioso to confirm appointment.
NEW SERVICE RATES
All haircuts / trims include wash, condition and choice of curly style or blowout finishing.
Please note: Curly style finishing is NOT available with last appointment of the day bookings, blowout or blowout with 2 braids only.
HAIRCUT / TRIM
NEW REQUESTS · $175 / CURRENT REQUESTS · $165
BLOWOUT · $90
CURLY STYLE/WASH N GO · $80
TWIST OUT · $125
-CLIENTS MUST REMOVE TWISTS OR BRAIDS BEFORE APPOINTMENT AT LEAST 72 HOURS BEFORE APPOINTMENT
–ALL NEW CLIENTS PLEASE ARRIVE WITH HAIR WASHED, CONDITIONED AND PROPERLY DETANGLED BEFORE COMING TO THE SALON
AT LEAST 72 HOURS BEFORE APPOINTMENT, WITH AS LITTLE PRODUCT IN AS POSSIBLE PLEASE
– PLEASE NOTIFY SALON RECEPTION IF YOUR HAIR IS PASSED SHOULDER LENGTH SO YOU CAN BE BOOKED ACCORDINGLY
PLEASE FOLLOW ALL INSTRUCTIONS TO AVOID ADDITIONAL FEES OR FROM BEING RESCHEDULED.
THANK YOU FOR YOUR COOPERATION AND YOUR PATRONAGE.
I LOOK FORWARD TO SEEING YOU AT YOUR NEXT VISIT.
Feel free to visit my website at Moniquetexturespecialist.com